Frequently Asked Questions
Service :
1. Do you interact with our customers at all?
No. Generic Dropship® remains at all times totally transparent to your end customer. All packaging is discreet and anonymous. We can include your company details on the packing slip which is shipped with the product if required.
2. How fast are orders delivered?
Orders are shipped within 48 hours (normally within 12 hours) and take 4 - 21 days for delivery (average 10 days). Due to our geographic location, orders can only be delivered as fast as connecting flights and other international mail infrastructure allows.
3. What is your delivery success rate?
Our average "first time, every time" delivery rate [*over more than 2 years of shipping*] is currently running at 98.6%
Products :
1. How can we be sure you ship quality products?
Generic Dropship® sets the highest possible standards for its product manufacture. We source medicines only from very renowned manufacturers such as CIPLA, RANBAXY, AJANTA, SUN, CADILLA, ZYDUS
Manufacturing facilities are audited in accordance with strict WHO GMP guidelines and also required to be ISO 9001 Quality Systems Certified.
Generic Dropship® personally visits manufacturers on a frequent basis to ensure ongoing compliance with these strict standards.
Once manufactured, all products are analyzed by independent 3rd-party laboratories for conformity, uniformity and purity. These independent tests ensure final quality before Generic Dropship® accepts any deliveries from the manufacturers.
2. Do you ship any products besides those listed on your Products page?
Yes we do. We are always happy to discuss your unique requirements.
Financial :
1. How do I pay you for Drop shipping?
Generic Dropship® requires you to transfer funds directly into our bank account. Upon receipt of your funds, your account at Generic Dropship® will be credited. Generic Dropship® will only ship an order if you have sufficient funds in your account to cover the cost of that order.
2. Do you require upfront payment?
Yes. Generic Dropship® will only ship an order if you have sufficient funds in your account to cover the cost of that order. As such, you need to deposit funds into your account before you begin trading.
3. Is there a minimum payment?
Generic Dropship® only deals with high volume clients. This enables us to keep costs low and benefit from economies of scale. These benefits are passed on to our customers. The minimum deposit required to start trading with Generic Dropship® is US$4000.